Motor Traders - Join the Street Repairs Revolution Win New Customers?

Motor Traders - Join the Street Repairs Revolution Win New Customers?

A great new online scheme to report street repairs, but could it be a marketing opportunity for Motor Traders or Car Repairers?

The insurance industry has seen an ever-increasing number of claims resulting from vehicle damage due to potholes and other road hazards.

No doubt, if you are running a garage repair business, this will be mirrored by your customer base.

However, supporting a new not-for-profit scheme to raise public awareness could improve road safety and even increase your customer base!


What is FixMyStreet? is a independent website, built by the charity mySociety. It's an online tool that empowers residents to bring street-level maintenance and repair issues to the attention of their local councils, quickly and easily, via their smartphone.

The FixMyStreet system is available nationwide, empowering the general public to improve the quality of their streets.

How does it work?

As a cloud-based system, it is free to use, and problems can be reported in under 2 minutes.

Users simply capture a photograph of the issue and submit it via Street Repairs with information about the location and nature of the fault.

The details are then passed on to the relevant authority or the highways agency in real-time.  People can either remain anonymous or submit their telephone number and receive updates via text.


Motor Fleet Insurance impact

Commercial vehicle and motor fleet operators rely on their vehicles as tools of the trade.

Fleet managers often need to run several additional cars or vans just to cover the time that vehicles are off the road due to damage or repair.

Any initiative which reduces unnecessary repair costs and increases vehicle availability will be seen as a huge positive.

Some damage can be significant and result in additional claims needing to be made via the company’s motor fleet policy, again, a positive reduction in claims frequency will drive down overall fleet insurance cost.

How could it help local car repairers?

Halfords Autocentres has already endorsed a similar scheme via their nationwide network by offering a free vehicle check to motorists who have hit a pothole.

Why not offer a similar local campaign in your area, perhaps even widening the offer to formulate a free 15 point check or “Spring clean” for vehicles?

This is a great way to develop and engage local customers and businesses by encouraging everyone to report road damage as well as increasing general road safety awareness.

Garages which are getting on the front foot and engaging their customers are those who are winning the battle against the main dealers by offering progressive solutions aligned with excellent personal service.

If you have several key fleet owners in your area, why not use the offer as an icebreaker? - after all, you're bringing a great initiative to their attention, combined with a free taster of your fantastic local service, what's not to like!


Feedback & Free Insurance Review

At Insync Insurance, we offer far more than great insurance advice, we pride ourselves as being business partners, and we thrive in watching our clients grow and succeed.  

We would love to get your feedback on any campaigns you run or assist in any join initiatives to target fleet business.

Insync also provides a free consultation and review of your Motor Trade Insurance and have access to specialist underwriters providing policies from part-time traders road risks to full vehicle repair centres, including cover for drivers under 25.  

Book a free review via our website or call 0330 1240730 for more information.